Front

Key Responsibilities:

1. Greeting and Welcoming:
   • Welcome visitors and clients with a friendly and professional demeanor.
   • Ensure all guests sign in and direct them to the appropriate person or department.
   • Provide information about the company and answer any questions visitors may have.
2. Telephone Management:
   • Answer and manage incoming phone calls promptly and courteously.
   • Redirect calls to appropriate personnel or take messages as needed.
   • Handle inquiries and provide basic information over the phone.
3. Administrative Support:
   • Assist with scheduling appointments and meetings.
   • Maintain the reception area, ensuring it is clean, organized, and stocked with necessary supplies.
   • Manage incoming and outgoing mail, courier services, and deliveries.
   • Assist with basic administrative tasks such as data entry, filing, and document preparation.
4. Visitor Management:
   • Coordinate with security to manage visitor access and ensure compliance with safety procedures.
   • Maintain visitor logs and issue visitor badges when required.
5. Customer Service:
   • Provide excellent customer service to all clients, visitors, and staff.
   • Handle any complaints or concerns professionally and escalate issues as necessary.
6. Coordination:
   • Liaise with various departments to coordinate front desk activities and facilitate smooth operations.
   • Assist with event planning and coordination when needed.
7. Qualifications:
   • Education: : High school diploma or equivalent. An associate degree or certification in office administration is a plus.
   • Experience: 1-2 years of experience in a receptionist, customer service, or administrative role.
   • Driver’s License: A valid UAE driver’s license
   • Skills:
     • Excellent communication and interpersonal skills.
     • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
     • Strong organizational and multitasking abilities.
     • Ability to handle a busy front desk environment and manage multiple tasks efficiently.